What we do

We carry out a range of office administration services which are listed below, if you can’t see what you are looking for then please ask.

GENERAL ADMINISTRATION

  • PC and Apple mac knowledge
  • Using Microsoft Office software, Word, Excel, Powerpoint, Access, OneNote
  • Other applications: Skype, Dropbox, SugarSync, Adobe Acrobat Professional, CorelDRAW graphics suite, MailChimp, JigsawBox, Paypal, 1ShoppingCart, SugarCRM, WordPress, SAP, Peoplesoft (e-recruit), TMS (Mitrefinch), Pegasus Opera II, PSe, Impromtu reporting, Oracle, PS2000, in-house software and others
  • Creating Word templates, mail-merge documents and address labels, Powerpoint presentations, updating/creating spreadsheets and databases
  • IT support
  • Managing emails
  • Creating graphics in Corel Draw
  • Design letterheads, business cards, compliment slips
  • Proofreading
  • Taking meeting and interview notes, typing dictation
  • Creating and chasing invoices
  • Website creation using WordPress

ORGANISING

  • Diary management
  • Appointment setting
  • Travel & accommodation
  • Conferences & meetings
  • Special events/parties

HUMAN RESOURCES

  • Sorting candidate CVs
  • Interview scheduling
  • Telephone screening interviews
  • Creating job descriptions
  • Creating employee contracts
  • Company handbook
  • General employment advice

RESEARCH

  • Sourcing suppliers and services
  • Internet research

CUSTOMER RELATIONS MANAGEMENT

  • Manage CRM database, SugarCRM
  • Follow-up calls to clients
  • Mystery shopping

INTERNET MARKETING

  • Search engine optimisation
  • Keyword research for your website
  • Creation of social networking profiles such as Facebook, Twitter, Linkedin, etc.
  • Internal Community Manager – Yammer
  • Regular social media profile updates
  • Organise distribution of email marketing campaigns, autoresponders, online newsletters

PERSONAL TASKS

  • Birthday/anniversary reminders, sending gifts and greeting cards
  • Appointments and reservations
  • Personal correspondence
  • Creating and updating curriculum vitae